At Miles Roams, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how it is used, and your rights regarding your data. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you place an order or contact us. This may include:
- Personal Information: Name, address, email address, phone number, and payment details (only for order confirmation purposes).
- Transactional Data: Information about your purchases and payment method (Cash on Delivery only).
- Device Information: IP address, browser type, operating system, and device type for improving site functionality and security.
2. How We Use Your Information
We use the information we collect to provide you with a better shopping experience, including:
- Order Fulfillment: To process and deliver your orders.
- Customer Support: To respond to inquiries and provide assistance with orders.
- Marketing: With your consent, we may send you promotional emails, newsletters, or special offers. You may opt out of these at any time (details below).
- Improvement of Services: To enhance our website, products, and services based on user preferences.
3. Opting Out of Marketing Communications
We value your privacy and give you the option to opt out of marketing communications:
- Email Promotions: You can unsubscribe from our email list at any time by clicking the “unsubscribe” link at the bottom of our promotional emails.
- Contact Us: If you do not wish to receive marketing emails or notifications, please contact us directly at [email protected] with the subject line “Opt-out of Marketing Emails.”
- Cookies: You can manage your cookie preferences by adjusting your browser settings to block cookies or notify you when they are being used. However, blocking cookies may affect the functionality of the website.
4. How We Protect Your Information
We implement appropriate security measures to protect your personal information. These include encryption of sensitive data, firewalls, and secure servers. However, no method of online data transmission is 100% secure, so while we strive to protect your personal information, we cannot guarantee absolute security.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with trusted third parties only to fulfill the following purposes:
- Shipping Providers: To deliver your products, we may share your address and phone number with third-party carriers for shipping purposes.
- Payment Providers: Although we only offer Cash on Delivery as a payment method, we may share order details with our payment processing partners for transaction verification.
- Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal requests.
6. International Transfers of Data
As Miles Roams operates worldwide, your personal data may be processed and stored in locations outside of your country of residence. By using our website, you consent to this transfer and storage of your information.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, it will be securely deleted.
8. Your Rights
You have the following rights with respect to your personal data:
- Access: You can request to see the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal information, subject to certain legal limitations.
- Opt-out: As mentioned above, you can opt out of marketing communications or tracking via cookies.
To exercise these rights, please contact us at [email protected]
9. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit our website. They help us remember your preferences, analyze website traffic, and improve functionality.
You can manage cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features on our site.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this policy periodically for any updates.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please feel free to contact us at:[email protected]